Nisswa Resorts: Info & Policies

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Are additional Lodging Taxes added at Cragun's?
All rates shown on the web site do not include state sales tax. There are no additional lodging/city taxes added on vacation packages when you stay at Cragun's.

Package Changes
We reserve the right to alter packages. Rates confirmed in your reservation will be honored. Vacation rates are not valid for any conference or meeting.

Check-In, Check-Out
Rooms are ready by 5 pm. Check-out by noon. Housekeeping Plus cabins ready by 4 pm. Check-out by 9 am.

Rollaways and Pack 'N Play
All are available for $15 per night.

Smoking Policies
In compliance with the Freedom to Breathe and Minnesota Clean Indoor Air Act, all indoor facilities at Nisswa resorts, including all sleeping rooms, cottages, decks and public areas have been designated smoke free. Smoking in a non-smoking unit is a misdemeanor and the smoker will pay $300 in damages to get the room back to its smoke-free condition. State law provides that if an offender does not reimburse the innkeeper in 30 days, a $100 civil penalty may be added as well as reasonable attorney fees up to $500.

Personal Watercraft
Personal watercraft (Jet Skis) may be stored on trailers while staying at Craguns, but cannot be launched, docked or beached at any of Cragun's facilities.

No Pet Policy
Pets are not allowed on Cragun's premises because of our commitment to guests with allergies. Leave your pet at home or call us prior to your arrival for a list of area kennels. Violation of the pet policy will result in pet eviction and a minimum charge of $300 for any damage and cleaning of the room.

Credit Cards and ATM Cash Machine
We accept Visa, MasterCard, American Express, Discover and cash card.

Airport Shuttle
Transportation from the Brainerd Airport can be arranged for a fee.

No Fireworks on Property
To allow all of our guests to enjoy the peaceful vacation they came to Cragun's Resort for, fireworks are not allowed on the resort property.

Changes & Cancellations

Cancellations
You are responsible for your entire reservation. For lodge rooms, if you cancel 14 days (30 days for groups and weddings) prior to your scheduled arrival date, your deposit may be refunded less a $40 per room service fee. For cabin rentals, if you cancel 14 days (30 days for groups and weddings) prior to your scheduled arrival date, your deposit will be refunded less a fee of one-half of your deposit. If your reservation is cancelled less than 14 days (30 days for groups) prior to your scheduled arrival date, your entire deposit will be forfeited for both lodge rooms and cabins. There is a maximum of four people per lodge room. (Note: Housekeeping Plus and NHRA deposits are non-refundable.)

Changes
For lodge rooms, if you change your reservation less than 14 days prior to arrival, a $40 ($50 for groups) service fee will be charged. For cabin rentals, if you change your reservation less than 14 days prior to arrival, a fee of one-half of your deposit will be charged.

Guests will pay the remaining balance due at check-out. "No Show" rooms are released at 8:00 am the day following the reservation arrival date and your deposit will be forfeited. (Note: Housekeeping Plus and NHRA deposits are non-refundable.) Non-availability of recreation facilities and equipment or weather conditions are not causes for cancellation.

Spa Packages & Golf Packages are booked on a per person basis. If you cancel 14 days prior to your scheduled arrival date, your deposit may be refunded less a $40 PER PERSON service fee. If you cancel less than 14 days prior to your scheduled arrival date, each person's $100 deposit will be forfeited.

Golf Packages – the remaining balance for your golf package will be charged 15 days prior to your arrival.

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